Speaking
Toxic behaviors can shut down team performance – costing not just profit but sometimes lives.
Dr. Courtney brings together peer-reviewed data with real-life experiences to provide practical advice. Her positive, enthusiastic, and interactive speaking style makes these tricky topics approachable.
Previous Speaking Engagements
Attendee Testimonials
“I wish everyone who works in vet med would listen to Dr. Courtney’s advice!”
“This type of content would be especially helpful for Every. Single. Team Member.”
“Incredibly informative. I feel like I could listen to this all day!”
“The step-by-step guide on creating a progress plan was fantastic! This is incredibly helpful for day-to-day practice.”
“Mind transforming tips.”
“I loved how [she] used [her]self as an example… honest and insightful!”
Sample Speaking Video
Example Topics
Popular Topics for Teams
- Conflict 101
- Cover the basics. Learn 1) what is conflict exactly? 2) why are conflict skills important? 3) how your team can start using basic conflict management skills.
- Non-Violent Communication for Veterinary Medicine
- Take your team’s communication and conflict management to the next level. This approach focuses on emotional regulation, compassionate perspective taking, conflict mediation skills, and boundary setting. Involves interactive examples based on real-life cases.
- When Words Break Bones: Psychological Safety and Medical Error
- Do some of your team members think the ends justify the means when it comes to patient care? Share the latest data on how destructive conflict harms patients and what we can do about it.
- Handling Feedback That Hurts
- Feedback has the power to simultaneously help us grow and hurt our feelings. Teach your team when and how to take feedback to heart and how to use it to become the best version of themselves. Plus, get some tips on giving better feedback along the way.
- How We Want to Treat Each Other
- Some elements of incivility are subjective but can still lead to big, escalating misunderstandings between team members. Get everyone on the same page with this collaborative workshop. Add on HR tools for hiring, training, and performance evaluations.
- How to Write A Client Code of Conduct
- Having challenges with client misbehavior? Establish mutual respect and clear guidelines with this workshop personalized to your unique needs.
Popular Topics for Leaders and Managers
- Calculating the Cost of Toxic Team Members
- Have team members who behave badly but you think you can’t afford to lose? This talk is for you.
- How to Avoid Becoming the Jerk Boss
- It’s not just you, formal power makes you more likely to make your employees upset. Learn more about the connection between power and conflict and how to avoid common landmines.
OR Invest in Leadership Coaching
New Topics
- Whoops! Don’t Say It That Way – Tips for Avoiding Destructive Conflict
- Use real life case examples to review dos and don’ts when it comes to engaging in conflict – particularly how to avoid the 4 most common pitfalls that making things way worse.
- Dare to Repair – Rebuilding Trust after Miscommunication
- It’s tempting to let sleeping dogs lie when the most heated moments of conflict are over. However, without repair, conflict can leave lasting wounds that make the next incident even worse. Learn when and how to reconnect and rebuild the relationship.
Speaking
Toxic behaviors can shut down team performance – costing not just profit but sometimes lives.
Dr. Courtney synthesizes peer-reviewed data with real-life experiences to provide practical insights. Her positive, enthusiastic speaking style makes this tricky topic approachable.
Previous Speaking Engagements
Attendee Testimonials
“I wish everyone who works in vet med would listen to Dr. Courtney’s advice!”
“This type of content would be especially helpful for Every. Single. Team Member.”
“Incredibly informative. I feel like I could listen to this all day!”
“The step-by-step guide on creating a progress plan was fantastic! This is incredibly helpful for day-to-day practice.”
“Mind transforming tips.”
“I loved how [she] used [her]self as an example… honest and insightful!”
Sample Speaking Video
Current Core Topics
Popular Topics for Teams
- Conflict 101
- Non-Violent Communication for Veterinary Medicine
- When Words Break Bones: Psychological Safety and Medical Error
- Handling Feedback That Hurts
- How We Treat Each Other Here
- How to Write A Client Code of Conduct
Popular Topics for Leaders and Managers
- Calculating the Cost of Toxic Team Members
- How to Avoid Becoming the Jerk Boss
OR Invest in Leadership Coaching
New Topics
- Whoops! Don’t Say It That Way – Tips for Avoiding Destructive Conflict
- Dare to Repair – Rebuilding Trust after Miscommunication
OR Discuss Custom Topic